Terms of Service — BuildMate

1. Acceptance of Terms

By accessing or using BuildMate ("the Service") at buildmate.lighttune.com.au, you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("you" or "User") and Light Tune Pty Ltd (ABN 20 684 152 618) ("we", "us", or "our").

2. Description of Service

BuildMate is an AI-powered building code search tool that helps users find and understand New South Wales building regulations, including but not limited to:

• National Construction Code (NCC)
• State Environmental Planning Policies (SEPP)
• Local Environmental Plans (LEP)
• Australian Standards (referenced in the NCC)
• Other publicly available building regulations

The Service uses artificial intelligence (Google AI Gemini) to process your queries and return relevant information from publicly available building codes and standards.

4. User Accounts

4.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and update your information as necessary
• Keep your account credentials confidential
• Not share your account with others

4.2 Account Security

You are responsible for all activities that occur under your account. Notify us immediately at info@lighttune.com.au if you become aware of any unauthorised use of your account.

4.3 Account Termination

We may suspend or terminate your account at any time, with or without cause, with or without notice. You may terminate your account at any time by contacting us.

5. Acceptable Use

5.1 Permitted Uses

You may use the Service for:

• Personal research into building codes and standards
• Commercial research in connection with building and construction projects
• Educational purposes related to building compliance
• Internal reference within your organisation

5.2 Prohibited Uses

You agree not to:

• Use the Service for any unlawful purpose
• Use the Service as the sole basis for building compliance decisions without professional verification
• Attempt to reverse engineer, decompile, or extract our AI models
• Use automated tools to scrape, crawl, or bulk-download content from the Service
• Overload, disrupt, or interfere with the Service's infrastructure
• Impersonate any person or entity
• Use the Service to generate harmful, offensive, or misleading content
• Resell, redistribute, or sublicense access to the Service without our written consent
• Remove, alter, or obscure any copyright or attribution notices

6. Intellectual Property

6.1 Our IP

BuildMate, including its name, logo, design, software, and original content, is owned by Light Tune Pty Ltd and protected by Australian and international intellectual property laws.

6.2 Building Codes and Standards

Building codes, standards, and regulations referenced by the Service are the property of their respective government bodies and standards organisations. BuildMate does not claim ownership of these materials. All references include source attribution where applicable.

6.3 Your Content

You retain ownership of any content you submit to the Service (e.g., search queries, feedback). By submitting content, you grant us a non-exclusive, royalty-free licence to use, process, and store that content for the purpose of providing and improving the Service.

7. Limitation of Liability

7.1 No Warranties

To the maximum extent permitted by law, the Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be error-free, uninterrupted, or secure
• Warranties regarding the accuracy, reliability, or completeness of any AI-generated content

7.2 Exclusion of Liability

To the maximum extent permitted by law, we shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from your reliance on AI-generated content
• Damages resulting from building compliance failures, fines, penalties, or reconstruction costs
• Damages resulting from errors, omissions, or inaccuracies in the Service's output
• Personal injury or property damage arising from use of or reliance on the Service

This exclusion applies regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

7.3 Liability Cap

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service shall not exceed the greater of:

• The amounts you paid to us for the Service in the 12 months preceding the claim; or
• AUD $100

7.4 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that cannot be excluded, restricted, or modified under the Australian Consumer Law or other applicable legislation.

If we supply services to you as a consumer within the meaning of the Australian Consumer Law, our services come with guarantees that cannot be excluded under that Law. For major failures, you are entitled:

• To cancel your service contract with us; and
• To a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to compensation for any other reasonably foreseeable loss or damage.

8. Indemnification

You agree to indemnify, defend, and hold harmless Light Tune Pty Ltd, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Service
• Your violation of these Terms
• Your reliance on AI-generated content from the Service
• Any building compliance decisions made based on information from the Service
• Your violation of any third-party rights

9. Third-Party Services and Links

The Service integrates with third-party services, including:

• Google AI (Gemini API): For AI-powered query processing
• Supabase: For database hosting and authentication

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the content, privacy practices, or availability of third-party services.

10. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand our data practices.

11. Modifications to the Service

We reserve the right to:

• Modify, suspend, or discontinue the Service (or any part of it) at any time
• Change features, functionality, or content without prior notice
• Impose limits on certain features or restrict access to parts of the Service

We shall not be liable for any modification, suspension, or discontinuance of the Service.

12. Changes to These Terms

We may revise these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on this page with a new "Last updated" date
• Sending an email notification for significant changes

Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

16. Contact Us

If you have questions about these Terms, please contact us:

• Email: info@lighttune.com.au
• Post: Wolli Creek NSW 2205